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Luxedo Support

<p id="isPasted">Each customer receives a 1-year warranty covering all electronics of Luxedo manufactured products. If the customer support team deem the product to be in need of repair or replacement, we will walk you through our RMA process for repairing or replacing your affected device. If your device has an included 3rd party projector, please refer to the original manufacturer warranty for affected projectors. Luxedo warranty only covers items that have been purchased through an Authorized Luxedo Retailer.</p>

Luxedo Standard Manufacturer Warranty

Policies

Unboxing and Initial Set-Up

Connecting your Luxedo device to Wi-Fi

Registering your Device to the Luxedo Portal

Calibrating Your Device

Creating Masks for your Snapshot

Blending Multiple Projectors

Luxedo Radio

Getting Started with the Luxedo Projection System v3

Getting Started with the Luxedo Projection System v2

Projection Mapping Glossary

Luxedo - Unboxing to Show Creation

Uploading Media

Organizing Uploaded Media

Removing the Background from Media

Trimming a Video

Additional Media/Show Creation Partners

Managing Your Media

Creating a New Scene

Uploading a Video as a Scene (Direct Upload from Third Party Editor)

Creating and Managing Lightshows

Playing Your Shows

Rendering Your Scene

Scheduling a Scene or Lightshow

Managing Your Shows

Adding Media to Your Scene

Adding Shapes to your Scene

Adding Text to your Scene

Adding Masks to your Scene

Editing Masks in the Scene Editor

Editing Videos, Images, Audio, Text or Shapes in the Scene Editor

Animating in the Scene Editor

Using the Timeline

Using the Scene Editor

Luxedo Software

Using Commercial Audio Device

Secure Your Projector

Recommended Add-ons

Replacing A Camera (V3)

Connecting your Luxedo device to mobile hotspot

Extra Hardware Material

Projector Settings for Best Results

How to Cast a Good Projection

Projection Mapping

Using Luxedo Hardware

Troubleshooting Connection To Wi-Fi

Unstable Device Connection

Troubleshooting Calibration

Troubleshooting Why the Internal Projector is Not Powering On

Finding your device ID and password

Troubleshooting

Luxedo Return Policy

Luxedo Terms of Service

Luxedo Theft Protection Terms of Service

[Old Editor] Add a Luxedo Projection System

[Old Editor] Calibration - Automatic

[Old Editor] Preview a Project on Your Projector

[Old Editor] How to Sync Multiple Projectors Together

Projectors

[Old Editor] Creating Projects

[Old Editor] Creating and Scheduling a Lightshow with your Scenes

[Old Editor] How to Import Premade Lightshows

[Old Editor] Organizing your Uploaded Media

[Old Editor] How to Remove the Background from an Uploaded Media Asset

[Old Editor] Creating Media Resources

[Old Editor] Render Your Project

Projects and Media

How To Log In To The Portal

[Old Editor] Add Media Resources To Your Project

[Old Editor] Add Shapes To Your Project

[Old editor] Add Text To Your Project

[Old Editor] Using Layers

[Old Editor] Using The Timeline

[Old Editor] Add Masks To Your Project

[Old Editor] How to Save a Project

Editor

How To Export A Projection Mapping For A Third Party Editing Software Or Service

Third Party Software

Luxedo Editor (old)

Luxedo Standard Manufacturer WarrantyUpdated a year ago